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Frost & Sullivan Names Interactive Intelligence Technology Company of the Year
7/14/2010 5:09:32 PM
INDIANAPOLIS, July 13, 2010 – Global research and consulting firm, Frost & Sullivan, has honored Interactive Intelligence (Nasdaq: ININ) with its “2010 North American Technology Company of the Year, Contact Centers” award.
Interactive Intelligence, which provides unified IP communications solutions for contact centers and enterprises, was selected for the award primarily based on the vendor’s technology leadership, according to Frost & Sullivan’s principal analyst, Joe Outlaw.
“Examples of Interactive’s leadership include how the value of its all-in-one architecture became more compelling as the economy worsened; how it grew its large enterprise market share by scaling higher and deepening its business user functionality; and how expanding into new application areas, such as business process automation, reset the competitive playing field,” Outlaw said.
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